Terms & Conditions

Orders & Confirmation

  • All orders are confirmed only after full payment is received.
  • Custom orders cannot be canceled once production has started.
  • We reserve the right to refuse or cancel any order due to availability or unforeseen issues.

Customisation

  • Custom hampers are made as per client requirements.
  • Once design/content is approved, no changes can be made.
  • Slight variations may occur due to availability of materials or vendors.

Pricing & Payments

  • Prices are subject to change without prior notice.
  • Full payment is required before dispatch unless agreed otherwise.
  • Advance payments for Bulk customized orders are non-refundable.

Shipping & Delivery

  • Delivery timelines are estimates, not guarantees.
  • We are not responsible for delays caused by courier partners or external factors.
  • Customer must provide accurate shipping details; we are not liable for incorrect addresses.

Returns & Refunds

  • No returns or refunds on products.
  • No Refunds or replacements will be processed.

Product Disclaimer

  • Colors, packaging, and products may vary slightly from images.
  • Edible items (if included) should be consumed before expiry; we are not liable after delivery.

Intellectual Property

  • All designs, creatives, and branding belong to Tokri.
  • Copying or reproducing without permission is strictly prohibited.

Force Majeure

  • We are not liable for delays or failure due to events beyond our control (natural disasters, strikes, etc.).

Privacy

  • Customer information is kept confidential and used only for order processing and communication.

Contact

For any queries or issues, reach out to:

Made with ♥ in India · Pan India Delivery
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